Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why am I consistently receiving error messages during video playback?

  • 1 svar
  • 1 har dette problem
  • 7 visninger
  • Seneste svar af Paul

jdfaux
jdfaux
more options

I keep getting an error message saying "Playback failed due to network error" while watching videos. It happens usually after a couple minutes of playback, but it also happens EVERY SINGLE TIME I try to fast forward a video to return to where it was previously stopped. My internet connection is fine, and I have absolutely no connection problems with any other apps or devices. The problem happens consistently across different internet connection access points.

I keep getting an error message saying "Playback failed due to network error" while watching videos. It happens usually after a couple minutes of playback, but it also happens EVERY SINGLE TIME I try to fast forward a video to return to where it was previously stopped. My internet connection is fine, and I have absolutely no connection problems with any other apps or devices. The problem happens consistently across different internet connection access points.

Alle svar (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Do you have an example of a video where that is happening so that i can try to replicate the issue and hopefully find a solution for you?