Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

The aa.com site does not work properly using firefox, using edge the site does work correctly

  • 1 svar
  • 1 har dette problem
  • 7 visninger
  • Seneste svar af Shadow110

more options

I cannot update seat assignments using firefox on the American airlines site. Using my edge browser, I can update seat assignments. I also get messages that firefox is blocking some apps while on the aa site. This may be causing the problem.

I cannot update seat assignments using firefox on the American airlines site. Using my edge browser, I can update seat assignments. I also get messages that firefox is blocking some apps while on the aa site. This may be causing the problem.

Alle svar (1)

more options

Hi, what extensions are you running please and info was not shared for that ? As well what security software are your running ?

Please Test : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?