Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox Quantum continually wants to be updated even after I do it! Reverts to previous version as if never updated.

  • 1 svar
  • 1 har dette problem
  • 28 visninger
  • Seneste svar af Mike Kaply

collegelibrary
collegelibrary
more options

Using Firefox Quantum version 60.1with Windows 7 Enterprise. Keep getting popup boxes telling me to upgrade to version 60.2 which I do. Afterwards, checking "About Mozilla Firefox" indicates system has been upgraded. It doesn't stick, I keep getting multiple message to do this same upgrade, and when I recheck "About Mozilla Firefox" the system appears to have reverted to the earlier 60.1 version. I suspect a bug in Mozilla's upgrade program. Thanks in advance for any assistance you can render.

Using Firefox Quantum version 60.1with Windows 7 Enterprise. Keep getting popup boxes telling me to upgrade to version 60.2 which I do. Afterwards, checking "About Mozilla Firefox" indicates system has been upgraded. It doesn't stick, I keep getting multiple message to do this same upgrade, and when I recheck "About Mozilla Firefox" the system appears to have reverted to the earlier 60.1 version. I suspect a bug in Mozilla's upgrade program. Thanks in advance for any assistance you can render.

Alle svar (1)

Mike Kaply
Mike Kaply
  • Moderator
more options

Can you go to about:config and turn set the preference

app.update.log

to true?

Then go through the process where you are downgraded to 60.1? Then open up the Javascript console (Ctrl+Shift+J) and it should have logging information you can give us to help figure it out.