Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Continual warning that browsing protection not installed but when I try I am told that I must restart Firefox but then the not installed message pops up again &

  • 4 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af FFus3r

DrJazz
DrJazz
more options

Pop up window continually appears telling me that the Firefox browsing protection is not installed. When I try the install now I am told that Firefox needs to restart to complete the installation. When FFox restarts the same warning reappears and this always happens. I am using TalkTalk as my providor and when I check the browsing protection here it warns me that the Firefox is not installed but when I now try to install it the same routine occurs about restarting FFox and it does not install. Can I install it or if not prevent this stupid warning appearing all of the time?

Pop up window continually appears telling me that the Firefox browsing protection is not installed. When I try the install now I am told that Firefox needs to restart to complete the installation. When FFox restarts the same warning reappears and this always happens. I am using TalkTalk as my providor and when I check the browsing protection here it warns me that the Firefox is not installed but when I now try to install it the same routine occurs about restarting FFox and it does not install. Can I install it or if not prevent this stupid warning appearing all of the time?

Alle svar (4)

FFus3r
FFus3r
more options

do you use F-Secure ?

DrJazz
DrJazz Spørgsmålsstiller
more options

Never heard of it!!

user633449
user633449
more options

Can you please provide a screenshot of the warning you are seeing?

FFus3r
FFus3r
more options
  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then check for that one on the right side -- disabled extensions cluster at the bottom. Can you get it enabled?

Bear in mind that any extensions Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage.