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Every email seems to have the same recipient

  • 5 svar
  • 1 har dette problem
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  • Seneste svar af Toad-Hall

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I have no problems emailing but if I do a search for a specific mail one of the recipients is always shown as a recipient even though it hasn't gone to him.

So if I do a search for an email it says to: John and other recipients

But it was never sent to John

I've removed this person from my contacts and it still appears

I have no problems emailing but if I do a search for a specific mail one of the recipients is always shown as a recipient even though it hasn't gone to him. So if I do a search for an email it says to: John and other recipients But it was never sent to John I've removed this person from my contacts and it still appears

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re :Deleting the global-messages-db.sqlite file may work but as I can't find It or anything relating to .sqlite I'm a little lost as to what I can do. I did find sqlite.dll

This does not sound like you ar following instructions, sounds more like you are performing a Windows search.


Make hidden files and folders visible:

In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • click on 'Open folder' button

A new window opens showing the contents of your profile name folder.

  • You need to Exit Thunderbird now - this is important.
  • Scroll down to locate global-messages-db.sqlite file.
  • Delete global-messages-db.sqlite file.
  • Start Thunderbird.

See images below as a guide.

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You do not mention which search method you are using. I'm assuming it is global search. Perhaps your Global database has gone awol. try rebuilding the Global databse. https://support.mozilla.org/en-US/kb/rebuilding-global-database

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Thanks for your reply Toad-Hall

The search I'm using is the one at the top right of Thunderbird. If this is 'global' then you might be onto something but...

Deleting the global-messages-db.sqlite file may work but as I can't find It or anything relating to .sqlite I'm a little lost as to what I can do. I did find sqlite.dll

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Valgt løsning

re :Deleting the global-messages-db.sqlite file may work but as I can't find It or anything relating to .sqlite I'm a little lost as to what I can do. I did find sqlite.dll

This does not sound like you ar following instructions, sounds more like you are performing a Windows search.


Make hidden files and folders visible:

In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • click on 'Open folder' button

A new window opens showing the contents of your profile name folder.

  • You need to Exit Thunderbird now - this is important.
  • Scroll down to locate global-messages-db.sqlite file.
  • Delete global-messages-db.sqlite file.
  • Start Thunderbird.

See images below as a guide.

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Well Done Toad-Hall

I did indeed perform a windows search as all the previous link you gave me said to do was to Locate the global-messages-db.sqlite file in your Thunderbird Profile. The accompanying link to Thunderbird Profile made no sense at all.

So I was following instructions. Did you mean that comment to sound condescending?

Well done Toad-Hall

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re :Did you mean that comment to sound condescending? No, just trying to keep it factual and put you back on track.

The 'Thunderbird Profile' link contains quite a lot of info on various aspects to do with the profile to cater for various issues, but the section on 'How to find your profile' : https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile .....is the part that would have helped you and talks about locating the profile via Thunderbird. however, your feedback is helpful, so perhaps I could enhance my response on future occasions by including that specific link on locating profile.

Anyway, it's all moot now as you have successfully rebuilt the global database.