Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I can't delete my history since October 2018.

  • 8 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af FredMcD

more options

I just saw on my Firefox that I have the History saved from October 2018. Even if I delete for the last hour, the last week or All, nothing changed, everything is still there, saved. I try to change some settings like to delete the history everytime I closed Firefox, but the history is always there. I tried to delete site by site on the History and I'm not able to delete anything. Firefox is up to date. Thank you

I just saw on my Firefox that I have the History saved from October 2018. Even if I delete for the last hour, the last week or All, nothing changed, everything is still there, saved. I try to change some settings like to delete the history everytime I closed Firefox, but the history is always there. I tried to delete site by site on the History and I'm not able to delete anything. Firefox is up to date. Thank you

Alle svar (8)

more options

Have you seen any problem with your bookmarks?

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

more options

What can I do to solve the error. Reinstall Firefox?

This is the result:

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

more options

There is a problem with the database. First, we will create a backup of your bookmarks.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

more options

If you had no problem with making the backup, do this; History and Bookmarks are stored in the places.sqlite file.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

The browser should now create a new places.sqlite file. This should have your bookmarks but no history.

more options

Hi,

I removed the places.sqlite and after all of my history was deleted ! I import my bookmarks, everything is working fine, but now I try again to delete the history and it doesn't delete.

Should I remove Firefox and reinstall it?

Thank you

more options

No. just call again and report what is going on.

more options

I verified the integrity:

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: Error: Error(s) encountered during statement execution: > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

more options

I called for more help.

I suggest you create a backup of the current bookmarks;

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file. Copy the file to another computer/profile. Repeat the instructions above, BUT select Import Bookmarks From HTML.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks