Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox Sync not logging in, showing "The request was blocked for security reasons"

  • 1 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af McCoy

Abhiram.K
Abhiram.K
more options

I just installed Firefox on a newly upgraded Work laptop & tried to sign-in to Sync. I am getting the 'The request was blocked for security reasons' error. This page provides the "Troubleshooting" information for the same : https://support.mozilla.org/en-US/kb/accounts-blocked.

I have not received any mail from Firefox; searched through all my mail folders Inbox, All Mail, Spam, Deleted. I couldn't find any mail regarding 'confirmation' of my account from Firefox around the time I have attempted to add Firefox Sync.

This is a new installation of Firefox , just opened (after a "reset") & is in "factory" condition.

I just installed Firefox on a newly upgraded Work laptop & tried to sign-in to Sync. I am getting the 'The request was blocked for security reasons' error. This page provides the "Troubleshooting" information for the same : https://support.mozilla.org/en-US/kb/accounts-blocked. I have not received any mail from Firefox; searched through all my mail folders Inbox, All Mail, Spam, Deleted. I couldn't find any mail regarding 'confirmation' of my account from Firefox around the time I have attempted to add Firefox Sync. This is a new installation of Firefox , just opened (after a "reset") & is in "factory" condition.

Alle svar (1)

McCoy
McCoy
more options

Hello Abhiram.K,

That must be frustrating ....

You may have to wait 24 hours and try again - would you please take a look at this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq