Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Why do i get check connection when trying to ad ad block?

  • 3 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af Sonny

more options

Can't add Yahoo or Ad block to add ons. Keep getting check connections message.

Can't add Yahoo or Ad block to add ons. Keep getting check connections message.

Valgt løsning

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

more options

Sorry, it's not your connection. A certificate related to add-ons expired, and the Add-ons team is working on a fix. We are all hoping to learn more soon.

more options

Valgt løsning

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

more options

It's fixed-thanks.