Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I can not register the Firefox account. Upon registration, the browser tells me that my e-mail password is incorrect. But this is not true!!!

  • 2 svar
  • 2 har dette problem
  • 8 visninger
  • Seneste svar af cor-el

more options

Hi! Dear friends! I can not register the Firefox account. Upon registration, the browser tells me that my e-mail password is incorrect. But this is not true!!! I have made a few attempts, and each time Farofex notes that the password is wrong. At the same time, this does not correspond to the truth because I freely use the same e-mail with the same password and I have no trouble logging into my e-mail account. Thanks!

Hi! Dear friends! I can not register the Firefox account. Upon registration, the browser tells me that my e-mail password is incorrect. But this is not true!!! I have made a few attempts, and each time Farofex notes that the password is wrong. At the same time, this does not correspond to the truth because I freely use the same e-mail with the same password and I have no trouble logging into my e-mail account. Thanks!

Alle svar (2)

more options

Go to the login page and select Forgot Password.

However, if you are talking about sync;

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
more options

In case of issues, try to log in to the Firefox Account via this website.