Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

When I open Firefox, I can only open certain websites

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af adele31

more options

I share an iMac with my husband and we each have our own profiles on it. His Firefox works perfectly but mine does not. When I start browsing, I can only open certain sites. For example, I can open Yahoo but if I try to click on any of the stories, I just get a blank screen. As I continue to use it, I find I can open fewer and fewer sites until I cannot open any. I then have to quit Firefox and restart it

I share an iMac with my husband and we each have our own profiles on it. His Firefox works perfectly but mine does not. When I start browsing, I can only open certain sites. For example, I can open Yahoo but if I try to click on any of the stories, I just get a blank screen. As I continue to use it, I find I can open fewer and fewer sites until I cannot open any. I then have to quit Firefox and restart it

Valgt løsning

The problem was still there. According to the instructions, I went on and refreshed. That seems to have worked but this problem can reappear quite quickly. I will report back in a couple of days. Thank you for your help.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Valgt løsning

The problem was still there. According to the instructions, I went on and refreshed. That seems to have worked but this problem can reappear quite quickly. I will report back in a couple of days. Thank you for your help.