Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Can't start Firefox, gives me "Your Firefox Profile cannot be loaded"

  • 6 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af alicebmeade

more options

When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???

When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???
Vedhæftede skærmbilleder

Valgt løsning

You can delete the Firefox folder in the Caches location a well

Læs dette svar i sammenhæng 👍 0

Alle svar (6)

more options
more options

Thanks, I have tried all of these. I deleted the Firefox folder in Library and downloaded a new version of Firefox and it still won't load - giving me the same error. I tried using the ProfileManager app and it WON"T load giving me the SAME error message. I am at my wits end.

more options

You can check for permissions issues in both locations used by[ ] .

  • ~/Library/Application Support/Firefox/Profiles/<profile>/
  • ~/Library/Caches/Firefox/Profiles/

You can try to do some maintenance and cleanup.

more options

I deleted the Firefox folder under Application Support. What would I be looking for in the Caches/Firefox/Profile/ folder?

more options

Valgt løsning

You can delete the Firefox folder in the Caches location a well

more options

I rebooted this morning and now Firefox starts fine!