Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I opened the Firefox browser today and I got a pop up saying I had to log in to the network to browse the internet.

  • 1 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af WMagicModel

stephenkemmydesign
stephenkemmydesign
more options

I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

Alle svar (1)

WMagicModel
WMagicModel
more options

Hi stephenkemmydesign,

If I am mistaken, it sounds like this issue could be related to malware.

I would advise against clicking on any pop-ups tricking you into downloading malicious software.

Have you experienced anything else leading up to this?

I would also go about updating Firefox and your Operating System to it's latest version and download Firefox from the official website.

See also : What is search hijacking? {link}

Troubleshoot and diagnose Firefox problems {link}

Troubleshoot Firefox issues caused by malware {link}