Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't send email - thunderbird

  • 2 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af diegodad

diegodad
diegodad
more options

I installed Thunderbird on a new Windows 10 computer. When I try to send email I get this message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com was lost in the middle of the transaction. Try again. I verified with Spectrum that SMTP is correct using port 587. I tried turning off McAfee anti-virus and firewall.

I installed Thunderbird on a new Windows 10 computer. When I try to send email I get this message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com was lost in the middle of the transaction. Try again. I verified with Spectrum that SMTP is correct using port 587. I tried turning off McAfee anti-virus and firewall.

Valgt løsning

Have you tried these settings? Outgoing server mail.twc.com on port 587 with Connection security = None, authentication = password, transmitted insecurely and User name = email address.

https://support.mozilla.org/en-US/questions/1161629

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valgt løsning

Have you tried these settings? Outgoing server mail.twc.com on port 587 with Connection security = None, authentication = password, transmitted insecurely and User name = email address.

https://support.mozilla.org/en-US/questions/1161629

diegodad
diegodad Spørgsmålsstiller
more options

Thank you, sfhowes. I checked Connection Security on both my new laptop and an older desktop. The laptop is set to SSL/TLS while the desktop uses STARTTLS. I changes the laptop to STARTTLS and now the problem is gone.