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Constant "Sorry, Firefox can't load that page" and white pages since update

  • 4 svar
  • 1 har dette problem
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  • Seneste svar af orangebox99

orangebox99
orangebox99
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Most pages I try to get to ever since the update won't load. I get "Sorry. Firefox can't load that page." After several of those crashes, every page just ends up a blank white page.

Some pages do load, like Google. Many pages won't load at first and will load on a second try, like reddit or YouTube. Some pages won't load at all, like DoorDash and IMDb.

I've disabled my antivirus and firewall temporarily to make sure they weren't blocking anything, but it didn't help. I couldn't get to network settings anymore because the update won't let us access that.

I've tried switching to Desktop Site and it just gets a blank page.

I've deleted the cookies and cache. Didn't help.

I've rebooted the phone and run a scan just in case. No luck. This all appears to have happened because of the recent update.

Any thoughts?

Most pages I try to get to ever since the update won't load. I get "Sorry. Firefox can't load that page." After several of those crashes, every page just ends up a blank white page. Some pages do load, like Google. Many pages won't load at first and will load on a second try, like reddit or YouTube. Some pages won't load at all, like DoorDash and IMDb. I've disabled my antivirus and firewall temporarily to make sure they weren't blocking anything, but it didn't help. I couldn't get to network settings anymore because the update won't let us access that. I've tried switching to Desktop Site and it just gets a blank page. I've deleted the cookies and cache. Didn't help. I've rebooted the phone and run a scan just in case. No luck. This all appears to have happened because of the recent update. Any thoughts?

Alle svar (4)

orangebox99
orangebox99 Spørgsmålsstiller
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Still having this problem, which has since morphed into happening even on pages that have loaded. I'll be able to get to a page and will be reading or scrolling when Firefox reloads the page for no reason, then the about:blank - URL - about:blank etc. thing happens again, and finally the page just goes blank with about 1/5th of it loaded. Then the whole browser is locked up and there's nothing I can do except quit out of the tabs. Sometimes if I come back to it a few hours later the browser will work, but eventually it gets to a page that starts reloading over and over until the whole thing locks up.

Is no one else having this problem?

orangebox99
orangebox99 Spørgsmålsstiller
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The problem keeps changing which makes me think you guys are working on it, but my question has been thoroughly ignored (while people posting vague "this update sucks" get replies) so I'm confused as to what exactly is going on here.

Immediately after the update, I would get constant notifications that a page couldn't be loaded. A few days later, it changed to some weird thing where the URL and about:blank would alternate in the address bar until the whole thing locked up.

While those things still happen occasionally, NOW I'm primarily seeing a page loading about 1/5th of the way, then hanging, with the page blank and the loading bar under the address bar stuck. I can't go to more than about four webpages without the browser locking up.

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

What version of Android does your device use?

orangebox99
orangebox99 Spørgsmålsstiller
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Android 6.0.1