Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Email won't send if .jpg image is inserted in the text.

  • 2 svar
  • 1 har dette problem
  • 9 visninger
  • Seneste svar af amrupert

amrupert
amrupert
more options

On 12/20/2020 I could still send emails with a .jpg inserted in the text. The next day (12/21/2020) and ever since, my emails with .jpg inserted in the text will not send. Note: Emails with an attached jpg. do send, but that is not my preference. Please advise?

On 12/20/2020 I could still send emails with a .jpg inserted in the text. The next day (12/21/2020) and ever since, my emails with .jpg inserted in the text will not send. Note: Emails with an attached jpg. do send, but that is not my preference. Please advise?

Alle svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you have an anti virus scanning outgoing mail? turn it off and see if that helps. Is the Jpeg the only content of only accompanied by a few words? This is considered a sign of spam and some providers require lots of text to the text to image ratio.

amrupert
amrupert Spørgsmålsstiller
more options

Thank you for your suggestions, Matt. (The only anti-virus I have on my computer is Windows Defender. I did try adding more text, to no avail.) NEWS FLASH - this morning I am suddenly able to insert images, exactly as I normally did before the problem arose! I'm guessing that Thunderbird had a temporary glitch which took them a couple days to fix. I appreciate your prompt attempt to help me.