locks me out of us bank after first or second attempt of logging in.reset password every couple of days.
help me figure out why it keeps locking me out. they claim site wont lock out until there are 3 attempts but its on 1st or 2nd time i have tryied logging in
Alle svar (4)
Why is it locking you out? If this is a password issue, try using the 'reset password' link on the login page. They should send you an e-mail to the address on file.
us bank says that its cookies or saved bookmarks thats locking me out.it only does this on us bank site.i have to change my password every time or every other time i attempt to log on,site claims that i tried and failed password 3 times,but its constantly making me change padsdsword. i use ccleaner and glary utilitys to remove cookies and fix registry. any ideas on why it makes me reset password?
We do not recommend using other programs to clean Firefox because they could corrupt the files. Also, the browser can clean itself.
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window