Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't click. Can move dialog boxes or click them closed.

  • 2 svar
  • 1 har dette problem
  • 14 visninger
  • Seneste svar af cor-el

john99716
john99716
more options

Windows 7 Pro 64 bit. Firefox latest version, 96.0.3 in this case. The browser will not recognize that I am clicking on boxes. For example, if I go to help>about then I can't click on any of the links or close the window. I have to use task manager to end Firefox. Another example, I received a legitimate email with a link to download a file, I click on the link in the email and file download dialog box opens but again, I can't click on anything.

Windows 7 Pro 64 bit. Firefox latest version, 96.0.3 in this case. The browser will not recognize that I am clicking on boxes. For example, if I go to help>about then I can't click on any of the links or close the window. I have to use task manager to end Firefox. Another example, I received a legitimate email with a link to download a file, I click on the link in the email and file download dialog box opens but again, I can't click on anything.

Alle svar (2)

FredMcD
FredMcD
more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to close the window via "Ctrl+W".

Can you use the Tab key to set focus to a button and press Space or Enter to simulate a click ?