Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

not loading web page

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af FredMcD

petermorrison1979
petermorrison1979
more options

I have used Firefox for years with no issues but recently when I open a new page it dos not bring anything up on screen - nothing at all, and just hangs there with a blank screen.

Sometime opening new tabs and copying the web address in works but sometimes this tab hangs also.

Other browsers work at the same time so it is not the internet connection that is down.

I have tried a complete uninstall including deleting the files from the user folder and app data section but this has not help when i do a fresh reinstall.

Any ideas?

Pete

I have used Firefox for years with no issues but recently when I open a new page it dos not bring anything up on screen - nothing at all, and just hangs there with a blank screen. Sometime opening new tabs and copying the web address in works but sometimes this tab hangs also. Other browsers work at the same time so it is not the internet connection that is down. I have tried a complete uninstall including deleting the files from the user folder and app data section but this has not help when i do a fresh reinstall. Any ideas? Pete

Alle svar (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What OS? What version of Firefox? Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

FredMcD
FredMcD
more options

Is this with all websites/pages, some, a few?

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.