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Mac OS 12.4 & Firefox v102.0.1 have run problems

Robert Finkelmeier
Robert Finkelmeier
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I have continual problems with Firefox v102.0.1 on a Mac using 12.4 OS. The program stalls, freezes, and runs slow, even after troubleshooting and reinstalling. Lot's of spinning balls. Probably time to move back to Safari.

I have continual problems with Firefox v102.0.1 on a Mac using 12.4 OS. The program stalls, freezes, and runs slow, even after troubleshooting and reinstalling. Lot's of spinning balls. Probably time to move back to Safari.

Alle svar (2)

Chris Ilias
Chris Ilias
  • Moderator
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Hi Robert, What you're experiencing is not normal behaviour. First, let's try refreshing Firefox. This will purge a lot of your Firefox files, while retaining most of your personal data. For instructions, check out the following article: Refresh Firefox - reset add-ons and settings

Robert Finkelmeier
Robert Finkelmeier Spørgsmålsstiller
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Thank you, Chris -- I did the reset, however, it did not help. I then removed Firefox completely, did a restart, and downloaded it again. So far it seems to be working much better. I will let others know in a few days. Thank you!