Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox has no connection to the Internet

  • 1 svar
  • 0 har dette problem
  • 9 visninger
  • Seneste svar af HenningNE

HenningNE
HenningNE
more options

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: ''FF is already running but is not responding. The old FF process must be closed to open in a new window.'' Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager. Uninstalled and reinstalled three times - no change. I'm using Windows 10 and Avast One, Firewall checked - is open for FF. I appreciate your comments and help. Best wishes Henning

Valgt løsning

I found a solution:

I installed a current version of Microsoft Visual C++ Redistribution. That fixed the problem. Best Henning

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

HenningNE
HenningNE Spørgsmålsstiller
more options

Valgt løsning

I found a solution:

I installed a current version of Microsoft Visual C++ Redistribution. That fixed the problem. Best Henning