Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Issue updating Thunderbird

  • 2 svar
  • 0 har dette problem
  • 3 visninger
  • Seneste svar af jenbrown1

jenbrown1
jenbrown1
more options

Hi! I downloaded the new 102.0 version of Thunderbird but then my Inbox for my main account and one of my email accounts wouldn't load. I uninstalled the update and installed 78.14.0. Same problem. The inbox and trash are inaccessible. I know the account info is all there because I see it under account settings. I have Thunderbird installed on my laptop and all the settings are the same. Does anyone know how to get my inbox back? Thanks!

Hi! I downloaded the new 102.0 version of Thunderbird but then my Inbox for my main account and one of my email accounts wouldn't load. I uninstalled the update and installed 78.14.0. Same problem. The inbox and trash are inaccessible. I know the account info is all there because I see it under account settings. I have Thunderbird installed on my laptop and all the settings are the same. Does anyone know how to get my inbox back? Thanks!

Valgt løsning

I don't know what you mean by the statement "My email account wouldn't load." To fix this, I encourage you to use 102, as otherwise you will be facing an upgrade later.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

david
david
  • Top 10 Contributor
more options

Valgt løsning

I don't know what you mean by the statement "My email account wouldn't load." To fix this, I encourage you to use 102, as otherwise you will be facing an upgrade later.

jenbrown1
jenbrown1 Spørgsmålsstiller
more options

Upgraded to the latest version again and the problem fixed itself! Thanks!