Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

All tabs, bookmarks, and extensions missing after update 11/20/2022

  • 2 svar
  • 0 har dette problem
  • 4 visninger
  • Seneste svar af cor-el

more options

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a fix? I need all of my saved information. I was not given a restore option

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a fix? I need all of my saved information. I was not given a restore option

Alle svar (2)

more options

Sorry to hear about this problem. Could you check your Windows desktop for a folder named Old Firefox Data. Normally during a Refresh, Firefox moves your entire old profile (settings) folder there. If you have that, there are a couple options for migrating that data back to your main profile (or resurrecting the old profile). Let us know what you find.

more options