Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

restore old data from firefox

  • 1 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af Dropa

shimaa.youssef
shimaa.youssef
more options

Hi Mozilla Team

i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that

Thank You

Hi Mozilla Team i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that Thank You

Alle svar (1)

Dropa
Dropa
more options

If this was the only computer that had the data then the formatting wiped clean any data that was there before. And was if there was sync there is a 50/50 chance it was saved but if there was no sync then nothing can be done since the system was formatted wiping clean any data that was there. And how did you restore the data manually? If you didn't follow the Firefox FAQ on backing up data then that is up to the user to figure what they did here.