Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Email

  • 2 svar
  • 1 har dette problem
  • 14 visninger
  • Seneste svar af christ1

more options

With Thunderbird email, the same message has been received over and over for five days now. It was a forward with four attachments. We have other messages we can't access, because only the one message keeps arriving. When we try to do anything, we get a message that says "account is being processed. Please wait until processing is complete to get messages." Thanks for any help with this issue.

With Thunderbird email, the same message has been received over and over for five days now. It was a forward with four attachments. We have other messages we can't access, because only the one message keeps arriving. When we try to do anything, we get a message that says "account is being processed. Please wait until processing is complete to get messages." Thanks for any help with this issue.

Alle svar (2)

more options

Disable synchronization for the affected account: Open Thunderbird and click on the "Tools" menu, then select "Account Settings." Click on the affected account and uncheck the box next to "Synchronize all messages locally regardless of age." This will prevent Thunderbird from continually downloading the same messages.

more options

Assuming your account is POP, login to your account via webmail, and delete the offending message on the server.