Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox no longer plays videos

  • 4 svar
  • 0 har dette problem
  • 2 visninger
  • Seneste svar af Dan

Dan
Dan
more options

Firefox will not play videos from any site, including YouTube, Twitter plays in home screen but does not play in full screen mode, FoxNews or any site. I hear audio but there is no video. Firefox automatically updated Friday May 12 2023 and I don't know if that update had a glitch. I tried reinstalling firefox and it still didn't work. I cleared all history, cookies, cache, etc and still does not work.

please help, thanks

Firefox will not play videos from any site, including YouTube, Twitter plays in home screen but does not play in full screen mode, FoxNews or any site. I hear audio but there is no video. Firefox automatically updated Friday May 12 2023 and I don't know if that update had a glitch. I tried reinstalling firefox and it still didn't work. I cleared all history, cookies, cache, etc and still does not work. please help, thanks

Alle svar (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 Post screenshots of the issue. see screenshot

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? If you're running Windows Pro, try this option. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

lazizakhmedov1014
lazizakhmedov1014
more options

try updating your browser if that dont fix the issue clean the cache

Dan
Dan Spørgsmålsstiller
more options

I figured it out, problem solved. It was a setting in Firefox. Not sure if it was a default setting after the update but it was under settings/general/performance. Uncheck both boxes and video works fine now. Thanks for the help.