Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Thunderbird Error: Platform version "115.3.1" is not compatible with minVersion >= 115.4.0

  • 2 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af Sillycat41

Sillycat41
Sillycat41
more options

Two days ago T-bird offered an update and this error message popped up.

Thunderbird Error: Platform version "115.3.1" is not compatible with minVersion >= 115.4.0

I found instructions to download and reinstall T-bird. When I did that there was a question about okaying a certificate with a warning. I chose not to do that because it sounded like it wasn't safe. T-bird wouldn't open and the same error message came up again.

How can I get T-bird to work and save my email??? Will Windows 10 System Restore take me back to when T-bird worked??? Help!!

Two days ago T-bird offered an update and this error message popped up. '''Thunderbird Error: Platform version "115.3.1" is not compatible with minVersion >= 115.4.0''' I found instructions to download and reinstall T-bird. When I did that there was a question about okaying a certificate with a warning. I chose not to do that because it sounded like it wasn't safe. T-bird wouldn't open and the same error message came up again. How can I get T-bird to work and save my email??? Will Windows 10 System Restore take me back to when T-bird worked??? Help!!

Valgt løsning

just download from Thunderbird.net and reinstall. That has been a sure fire fix for those platform issues for the last 10 years.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

just download from Thunderbird.net and reinstall. That has been a sure fire fix for those platform issues for the last 10 years.

Sillycat41
Sillycat41 Spørgsmålsstiller
more options

Yeah, I have reinstalled T-bird several times over the years to fix problems, but this time it didn't work... came up with that message about a certificate. Ran the exe setup again and the certificate message didn't come up and it finished. Weird. Thanks for responding.