Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Connecting Thunderbird to new internet provider

more options

I live out in the country now. I have the only internet provider who comes out here - Frontier.com. They do not give an email address to new customers. So I do NOT have an email ending with @frontier.com to set up the connection to my new internet provider via Thunderbird. I've tried every possible configuration to try to get Thunderbird to connect without an actual @frontier.com email address. Frontier wanted me to use an already present att email with them. But obviously Thunderbird knows I don't have an att account!! So how the heck do I get Thunderbird to connect to my internet without an @frontier.com email!!!!???? I have manually configured the settings over and over with different emails trying to get it to connect without any luck. I have spent days on this. I have talked to Frontier many times and been hung up on when I get to the obvious question of how can I connect to the internet in my email program without an @frontier.com email. I am afraid that I will have to try some other program to be able to get my emails..... but I don't want to!!

I live out in the country now. I have the only internet provider who comes out here - Frontier.com. They do not give an email address to new customers. So I do NOT have an email ending with @frontier.com to set up the connection to my new internet provider via Thunderbird. I've tried every possible configuration to try to get Thunderbird to connect without an actual @frontier.com email address. Frontier wanted me to use an already present att email with them. But obviously Thunderbird knows I don't have an att account!! So how the heck do I get Thunderbird to connect to my internet without an @frontier.com email!!!!???? I have manually configured the settings over and over with different emails trying to get it to connect without any luck. I have spent days on this. I have talked to Frontier many times and been hung up on when I get to the obvious question of how can I connect to the internet in my email program without an @frontier.com email. I am afraid that I will have to try some other program to be able to get my emails..... but I don't want to!!

Alle svar (3)

more options

Hello there. We have read the message We try to help you.


I've been trying to follow your story.

Can you briefly explain what the situation is now?


Greetings Firefox volunteer

Ændret af Googlethunderbird den

more options

What accounts do you have? As long as you can log into an account through its webmail portal, you can add it to TB. If it's an AT&T account, the settings are here:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Create a secure mail key and use that in TB instead of the account password.

more options

Hello there


I can't find anything for you to refuse to create a frontier account in a certain area.

You can simply turn to Yahoo, for example. To be able to create the same account. For use.


for now an account that you can enter with Thunderbird. You can also use other email accounts as you wish.

Greetings Firefox volunteer