Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

unable to recover my saved bookmarks and history

  • 2 svar
  • 0 har dette problem
  • 6 visninger
  • Seneste svar af cor-el

Amit Singh
Amit Singh
more options

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

Alle svar (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

In your backup folder, look in your firefox profile folder for the file in the screenshot. With Firefox closed, put that file in you current profile folder and report back.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What Firefox version do you use and were you using previously as not all versions have their profile folder in the same location? From the Mozilla server or others like Flatpak or Snap or from your Linux distribution ?