Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Thunderbird Update lost accounts

  • 1 svar
  • 1 har dette problem
  • 13 visninger
  • Seneste svar af david

steve590
steve590
more options

After Thunderbird update it asks me to set up account? Can't access my email accounts.

After Thunderbird update it asks me to set up account? Can't access my email accounts.

Alle svar (1)

david
david
  • Top 10 Contributor
more options

This sometimes happens if an antivirus product interrupts the update, causing portions of the profile to become corrupt, at which time Thunderbird asks to start over. if you click help>troubleshootinginformation, scroll down to 'profile folder' and click 'open profile', you may see your accounts are there in the Imapmail or Mail folders. If not, you might click 'profiles' instead of 'profile folder' and click 'about:profiles to browse any other profiles on your computer to locate the accounts and addressbook.