Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Two devices can’t be separated by Sync in Mozilla account

Simon Albrecht
Simon Albrecht
more options

I am logged into my Mozilla account on four devices: Laptop Linux, Desktop Linux, Desktop Windows, Phone Android. However, when I try “Send tab to device” or list the devices in the account settings, the two Linux devices are not shown separately, so I can’t send a tab from Laptop Linux to Desktop Linux or vice versa. In fact, when I edit the Device name on either of the Linux device, that name will also be shown on the other device.

How is this possible? How can I disentangle the two devices?

I am logged into my Mozilla account on four devices: Laptop Linux, Desktop Linux, Desktop Windows, Phone Android. However, when I try “Send tab to device” or list the devices in the account settings, the two Linux devices are not shown separately, so I can’t send a tab from Laptop Linux to Desktop Linux or vice versa. In fact, when I edit the Device name on either of the Linux device, that name will also be shown on the other device. How is this possible? How can I disentangle the two devices?

Valgt løsning

Sign out of all devices and then sign back in. see screenshots

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Valgt løsning

Sign out of all devices and then sign back in. see screenshots

Ændret af jonzn4SUSE den

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What OS? What Desktop? X11 or Wayland?

Simon Albrecht
Simon Albrecht Spørgsmålsstiller
more options

jonzn4SUSE said
What OS? What Desktop? X11 or Wayland?

Laptop Lubuntu 22.04 Desktop Mint 21.3 Cinnamon (so no Wayland) Desktop Windows 10 (but no bug there) Phone Android (whatever the current version is)

Logging out of all devices, then logging back into all of them solved it, as far as I can tell.