Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

BOOKMARKS LOST AFTER NEW DOWNLOAD OF WIN 11

  • 2 svar
  • 0 har dette problem
  • 34 visninger
  • Seneste svar af Makzy

Makzy
Makzy
more options

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back.

Can you please help me to get my bookmarks back. Thank you MM

PS... (I have deleted my username for security)

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back. Can you please help me to get my bookmarks back. Thank you MM PS... (I have deleted my username for security)

Valgt løsning

You can check if you have a C:\Windows.old folder with your Firefox profile data.

Læs dette svar i sammenhæng 👍 1

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

You can check if you have a C:\Windows.old folder with your Firefox profile data.

Makzy
Makzy Spørgsmålsstiller
more options

Thank you problem now solved.

I have been advised by a professional to ask you to delete my question due to a security breach.

Thank you.