Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Cannot send Emails

  • 1 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af david

Chris Cook
Chris Cook
more options

I can receive emails ok but when I try to send them I get this message -------- Sending of message failed. Unable to authenticate outgoiing server(SMTP)mail.btinternet.com. Please check the password and verify the ;Authentication Method' in account settings/outgoing server(SMTP)---------- This Thunderbird mail used to be ok but I do not understand what has happened and what to do, what the message means and how to resolve this problem. Can you tell me what I can do in step by step simple instructions. Can the Thunderbird email be reset? Anything to get me to resolve this so welcome. I just do not understand what to do or how to resolve it. Thank you, Chris

I can receive emails ok but when I try to send them I get this message -------- Sending of message failed. Unable to authenticate outgoiing server(SMTP)mail.btinternet.com. Please check the password and verify the ;Authentication Method' in account settings/outgoing server(SMTP)---------- This Thunderbird mail used to be ok but I do not understand what has happened and what to do, what the message means and how to resolve this problem. Can you tell me what I can do in step by step simple instructions. Can the Thunderbird email be reset? Anything to get me to resolve this so welcome. I just do not understand what to do or how to resolve it. Thank you, Chris

Alle svar (1)

david
david
  • Top 10 Contributor
more options

Maybe if you post a screenshot of your SMTP server pane, somone here who is familiar with btinternet can advise.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.