Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

TB Mobile for Android not prompting for contacts

  • 2 svar
  • 2 har dette problem
  • 22 visninger
  • Seneste svar af wauckl

wauckl
wauckl
more options

In attempting to compose an email, TB does not recognize any contacts when I start typing the first few letters of their email address nor when I try typing their name as it appears in phone contacts. First installed TB on this new phone just a couple days ago, and my recollection is it was working fine. But then I went ahead with the Android 14 update, and after that is when TB seemingly forgot all contacts/email addresses. I tried uninstalling and reinstalling TB, but that made no difference.

In attempting to compose an email, TB does not recognize any contacts when I start typing the first few letters of their email address nor when I try typing their name as it appears in phone contacts. First installed TB on this new phone just a couple days ago, and my recollection is it was working fine. But then I went ahead with the Android 14 update, and after that is when TB seemingly forgot all contacts/email addresses. I tried uninstalling and reinstalling TB, but that made no difference.

Ændret af NoahSUMO den

Alle svar (2)

Antony-Fox
Antony-Fox
more options

Hi

Have you set Permissions for TB to have access in the main Settings/Apps section. That should fix it - hopefully

antony

Nyttig?

wauckl
wauckl Spørgsmålsstiller
more options

Thanks, but yes, that contacts setting is checked. The things is, I don't have a contact entry for many people that I email, or, of I do, the contact entry doesn't include an email address. That's also the case on my laptop that uses TB, but TB on the laptop readily presents a list of possible recipients as soon as I type, for example, "j". I also use Proton Mail on my phone, and it performs like TB on the laptop. *Seems* to have access to everyone I ever emailed in ATT/Yahoo, my primary email, over the last 25 years at least. (Both Proton Mail & TB Mobile use the ATT/Yahoo incoming & outgoing server settings.)

I even tested TB Mobile by sending an email to my ATT/Yahoo email address. TB fetched it and displayed in Inbox, but still won't prompt for it when I type the first few letters.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.