Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Changed e-mail provider and now can't access old emails

  • 1 svar
  • 0 har dette problem
  • Seneste svar af david

filmona
filmona
more options

I have changed web hosting provider and now have new IMAP/SMTP server details (same e-mail address "user@domain.com"). I have created a new e-mail account in Thunderbird Beta with the new details and this works fine.

However, the existing e-mail account for "user@domain.com" which is using the old IMAP/SMTP details has thousands of e-mails previously downloaded. Some of these e-mails are still readable in Thunderbird Beta but the majority now say "Go Online to View This Message" in the preview pane. I no longer have access the the old web host.

If I look in the profile directory for this account, it looks like the e-mail is there. Is there a way of copying these e-mails to the new e-mail account?

Many thanks

I have changed web hosting provider and now have new IMAP/SMTP server details (same e-mail address "user@domain.com"). I have created a new e-mail account in Thunderbird Beta with the new details and this works fine. However, the existing e-mail account for "user@domain.com" which is using the old IMAP/SMTP details has thousands of e-mails previously downloaded. Some of these e-mails are still readable in Thunderbird Beta but the majority now say "Go Online to View This Message" in the preview pane. I no longer have access the the old web host. If I look in the profile directory for this account, it looks like the e-mail is there. Is there a way of copying these e-mails to the new e-mail account? Many thanks

Alle svar (1)

david
david
  • Top 10 Contributor
more options

It "sounds like" all you have are the headers, not uncommon for IMAP accounts. Those messages are no longer available. To prevent that in the future, use the File>offline>download to ensure all message content is downloaded.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.