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i download and it begins install and freezes at 22%extract

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  • 3 har dette problem
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  • Seneste svar af Morbus

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i download firefox and it begins install and then freezes when extracting at 22% everytime

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

i download firefox and it begins install and then freezes when extracting at 22% everytime == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Alle svar (1)

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Hello William.

Try downloading the installer again. You can get the latest stable official release for free at getfirefox.com. Then try again.

Also, make sure your Firewall is not hindering Firefox's installation process.