Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes when I load a page that uses the Franklin Gothic font.

  • 3 svar
  • 0 har dette problem
  • 3 visninger
  • Seneste svar af cor-el

AnonymousUser
AnonymousUser
more options

Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot.

Any help is appreciated! Thanks.

Crash ID(s)

bp-8cbd3076-d50d-48ed-91b4-a7f222100529

Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot. Any help is appreciated! Thanks. == Crash ID(s) == bp-8cbd3076-d50d-48ed-91b4-a7f222100529

Valgt løsning

You're welcome

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Do you have only one version of that font?

You can do a check for corrupted fonts and other font issues: http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts

See also http://forums.mozillazine.org/viewtopic.php?f=38&t=1461325 - snow leopard fonts (restart the font server)

AnonymousUser
AnonymousUser Spørgsmålsstiller
more options

found another copy of the font, and it's working now! sometimes the simplest ways escape me in the midst of troubleshooting.

thanks!

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Valgt løsning

You're welcome