Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox "Freezes" at startup BUT is still running whatever's in it.

  • 2 svar
  • 29 har dette problem
  • 2 visninger
  • Seneste svar af jr131981

more options

When I start Firefox 3.6.6 90% of the time it's frozen and I cannot click anywhere in the window BUT say if I restore my tabs and a youtube video is there, the youtube video WILL play and everything but I cannot click anywhere or do anything. This requires me restarting Firefox numerous times until I can finally use it. It is not a problem with my mouse as it only happens with Firefox. If necessary I will make a video of this problem showing in more detail.

This happened

Every time Firefox opened

== I updated to 3.6.6

When I start Firefox 3.6.6 90% of the time it's frozen and I cannot click anywhere in the window BUT say if I restore my tabs and a youtube video is there, the youtube video WILL play and everything but I cannot click anywhere or do anything. This requires me restarting Firefox numerous times until I can finally use it. It is not a problem with my mouse as it only happens with Firefox. If necessary I will make a video of this problem showing in more detail. == This happened == Every time Firefox opened == I updated to 3.6.6

Alle svar (2)

more options

Try creating a test profile at Managing Profiles to see if the problem persists. But before creating a test profile try Diagnose Firefox issues using Troubleshoot Mode to see if a addon or extension is causing it.

more options

not sure if it was the same problem i had, but somehow i had the "conduit engine" addon installed. when i opened firefox, it would work for about 5s then freeze. i could open a subsequent firefox window and it would work fine. after i uninstalled the conduit engine addon, firefox works fine.