Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Please help with plug in crashes

  • 1 svar
  • 3 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

debralc
debralc
more options

It is usually occurring within my email. If I go to a site it is less frequent. In email it freezes, releases, freezes, releases a number of times then informs me the plug has crashed. the plugin is continuously crashing and I do mean continuously! It is a constant problem! I have updated, sent crash reports, done all I can do on the end. My security is not detecting anything. This is very frustrating. PLEASE HELP! Your hours are so limited, I am never available on my computer for "live chat". PLEASE HELP!

It is usually occurring within my email. If I go to a site it is less frequent. In email it freezes, releases, freezes, releases a number of times then informs me the plug has crashed. the plugin is continuously crashing and I do mean continuously! It is a constant problem! I have updated, sent crash reports, done all I can do on the end. My security is not detecting anything. This is very frustrating. PLEASE HELP! Your hours are so limited, I am never available on my computer for "live chat". PLEASE HELP!

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable OOPP (Out-Of-Process-Plugins)

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.