We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

My browser suddenly freezes up everytime I go online. I've only had Firefox for a few weeks and it was fine until the last couple of weeks. Any suggestions?

  • 1 svar
  • 17 har dette problem
  • 1 visning
  • Seneste svar af Tannn3r

more options

No matter what website I seem to be in, within a couple of minutes, it just freezes up & I cannot do anything else. No more new browsers or tabs can be opened. I have to go into the Task Manager & close it out and open a new browser & use it for a short time before it freezes up.

No matter what website I seem to be in, within a couple of minutes, it just freezes up & I cannot do anything else. No more new browsers or tabs can be opened. I have to go into the Task Manager & close it out and open a new browser & use it for a short time before it freezes up.

Alle svar (1)

more options

Take a look at the Firefox Hangs article. It should have some useful information that may help fix this situation. If that does not help, you may need to try Firefox in Diagnose Firefox issues using Troubleshoot Mode and if it works, try the following step:

Deactivate all plugins in Safe Mode. If Firefox works alright in without Safe Mode, then activate each plugin one at a time until the problem appears again. It will probably be this plugin that is causing the problem.