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compyter loading firefox 3.6.11 for 2 days - is this normal

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jtolliday
jtolliday
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when go into 'help' it shows 'downloading firefox 3.6 11' this has ben like this for 2 days - is this normal?

when go into 'help' it shows 'downloading firefox 3.6 11' this has ben like this for 2 days - is this normal?

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TonyE
TonyE
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On a broadband connection the download would normally take less than a minute. The software update process may have run into a problem, try the procedure in the "Software Update not working properly" at http://kb.mozillazine.org/Software_Update

You may have to manually reset the software update feature as shown in that article.