Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How do I upgrade Firefox?

  • 1 svar
  • 2 har dette problem
  • 17 visninger
  • Seneste svar af John99

claireyw
claireyw
more options

Each time I log in I get a message saying Firefox is no longer protected against online attacks and to get the upgrade. I download the upgrade every time but I still get the same message when I open a new page or log on. What's going on?

Each time I log in I get a message saying Firefox is no longer protected against online attacks and to get the upgrade. I download the upgrade every time but I still get the same message when I open a new page or log on. What's going on?

Alle svar (1)

John99
John99
more options

It is possible that you may need to take extra steps to run and install the upgrade download that you are trying to get. Such as

  • disabling security software (remember to turn it back on)
  • ensuring you are using an administrative account

Click Help -> About firefox, what version does it show ?

  • current version is 3.6.15, it seems you may be on an old 3.0 not a current 3.6
  • for detailed instructions see Upgrading to Firefox 3.6