Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I have Firefox4, but the add on says I need Foxfire4

  • 2 svar
  • 3 har dette problem
  • 3 visninger
  • Seneste svar af silerabbit

more options

When I try to download a add on I get the message that a older version of Firefox is on my computer and I need to upgrade to Firefox4. I have just done that 3 times.

When I try to download a add on I get the message that a older version of Firefox is on my computer and I need to upgrade to Firefox4. I have just done that 3 times.

Alle svar (2)

more options

Your UserAgent is screwed up by something you installed in the past, telling websites that you have Firefox 3.6.15 installed - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15 GTB7.0 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB - you need to fix your UserAgent string.

See this:
https://support.mozilla.com/en-US/kb/websites+or+add-ons+incorrectly+report+incompatible+browser

more options

Either I don't have a "location bar" or not the right one. Because when I enter about:config in either of my search bars I get the results of a google search. So now what do I do?

Thanks