Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Trying to run an install to update to Firefox 3.6.16 but Software Update is not making any apparent progress past "Connecting to the update server". Just keeps running... Is this a problem or does the update just take a really long time?

  • 1 svar
  • 10 har dette problem
  • 13 visninger
  • Seneste svar af cor-el

more options

My computer's current version of Firefox is 3.6.13; clicked on Software Update and received an "strong suggestion" to download the newest version 3.6.16. Clicked to update and now "Downloading Update" has been showing "Connecting to the update server..." for 10+ minutes.

My computer's current version of Firefox is 3.6.13; clicked on Software Update and received an "strong suggestion" to download the newest version 3.6.16. Clicked to update and now "Downloading Update" has been showing "Connecting to the update server..." for 10+ minutes.

Alle svar (1)

more options

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.