Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I have been asked to update my paypal account. I am having a problem folowing paypals instructions for finding info and updating with you.

more options

1.Open the Firefox browser 2.Click Help, then Check for Updates 3.Allow for your browser version to be detected by Firefox 4.The About Firefox window will open and Firefox will begin checking for updates. If updates are available, they'll download automatically. 5.When the updates are downloaded and ready to be installed, click Apply Update. Firefox will be restarted and the updates will be installed.

1.Open the Firefox browser 2.Click Help, then Check for Updates 3.Allow for your browser version to be detected by Firefox 4.The About Firefox window will open and Firefox will begin checking for updates. If updates are available, they'll download automatically. 5.When the updates are downloaded and ready to be installed, click Apply Update. Firefox will be restarted and the updates will be installed.

Alle svar (1)

more options

Was that an email you received, supposedly from PayPal?
If so, see this forum posting - https://support.mozilla.com/en-US/questions/832000#answer-196663


Which version of Firefox are you using?
That information can be found in Help > About Firefox

Firefox 4 did away with the separate Check for Updates menu item in the Help menu; when you click on Help > About Firefox in Firefox 4+ versions the "Check for Updates" is performed automatically (unless you have automatic updates disabled, then you have a Check for Updates button in the About Firefox window).

I'm curious what updating Firefox has to do with an update for PayPal? IMO, that isn't something a website should be attempting to control, especially since Mozilla is still supporting Firefox 3.5.19 and 3.6.17, along with 4.0.1 versions.

Ændret af the-edmeister den