Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I can't restore my bookmarks, the file is not working.

more options

I saved my bookmarks as a backup file but when I try to load the file it does not show up as a JSON file and when I load it by showing all files it says "this type of file is not supported". What do I do?

I saved my bookmarks as a backup file but when I try to load the file it does not show up as a JSON file and when I load it by showing all files it says "this type of file is not supported". What do I do?

Valgt løsning

If you have a valid .json file created by backup (not export), you can restore it (not import it). You have to do this from the Library List (Ctrl+Shift+B) menus.

Make sure you know difference between export/import and backup/restore

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

more options

Valgt løsning

If you have a valid .json file created by backup (not export), you can restore it (not import it). You have to do this from the Library List (Ctrl+Shift+B) menus.

Make sure you know difference between export/import and backup/restore

more options

Well this is embarrassing. I had renamed the file when I made the backup which somehow also made it stop being a .json file, so Firefox couldn't read it. All I had to do was rename the file to end with .json and then it worked.

Sorry to have wasted your time.

more options

Thank you for your resolution feedback, makes things much easier when things are simple fixes and others will be more cautious in renaming files because of your feedback.