Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Is there a recent firefox update that requires that I turn off my mvirus protection?

candy223@mail.com
candy223@mail.com
more options

I have been receiving a Firefox update request stating that to install I must turn off my virus protection. Is this a real update request? Is there a way to get the update without turning off my virus protection?

I have been receiving a Firefox update request stating that to install I must turn off my virus protection. Is this a real update request? Is there a way to get the update without turning off my virus protection?

Alle svar (1)

the-edmeister
the-edmeister
  • Moderator
more options

You're not reading that update message completely or understanding exactly what would be disabled. Firefox only disables incompatible add-ons, not anti-virus programs.