Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

firefox will not open again after crashing

more options

Firefox crashed and brought up the Mozilla crash reporter. When I tried to restart firefox it just brought up another crash reporter and so on. I tried restarting my computer and it did nothing. When I look at the troubleshooting on this website it tells me to look in my menu bar, but I can't even open Firefox to get to that menu. Then it sends me to firefox won't start, and when I click on the part of that page about it crashing, it sends me in a circle right back to the page which told me to check my menu bar. My firefox also recently auto-updated.

Firefox crashed and brought up the Mozilla crash reporter. When I tried to restart firefox it just brought up another crash reporter and so on. I tried restarting my computer and it did nothing. When I look at the troubleshooting on this website it tells me to look in my menu bar, but I can't even open Firefox to get to that menu. Then it sends me to firefox won't start, and when I click on the part of that page about it crashing, it sends me in a circle right back to the page which told me to check my menu bar. My firefox also recently auto-updated.

Alle svar (2)

more options

Have you tried running Firefox with all add-on disabled (aka. safe mode)? Look in your start menu, there is an entry called "Firefox (safe mode).

more options

I have tried safe mode and to no avail