Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox will not open in regular or safe mode?

  • 1 svar
  • 6 har dette problem
  • 1 visning
  • Seneste svar af cor-el

MBNFL
MBNFL
more options

I am unable to open Firefox regular or safe mode. Last night it began to update on its' own and crashed. I immediately tried to open Firefox but was unable to do so. Now after rebooting numerous times, I still can't open it. No parts of FF are running in the task manager. I don't know what to do. Can anyone help me please?

I am unable to open Firefox regular or safe mode. Last night it began to update on its' own and crashed. I immediately tried to open Firefox but was unable to do so. Now after rebooting numerous times, I still can't open it. No parts of FF are running in the task manager. I don't know what to do. Can anyone help me please?

Ændret af MBNFL den

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.