Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Email attachments download as ashx for Microsoft Outlook, instead of jpg, pdf, doc, etc. Tried to fix in Preferences > Applications but still doesn't work.

  • 1 svar
  • 158 har dette problem
  • 1 visning
  • Seneste svar af mluna

Bebob
Bebob
more options

Using MacBook Pro running 10.5.8. Downloaded Firefox 8 on 11/9/11 and now Microsoft Outlook Web App 2010 downloads all email attachments as "attachment.ashx" instead of jpg, pdf, etc. This was not a problem with previous Firefox releases which I've been using for the past couple of years. Can open files if I edit the extension to the proper variety (ashx to jpg for example), but no longer initially automatically opens. Instead I first get a "can't open this file" message.  Attempted to fix in Firefox > Preferences > Applications by indicating the proper "Actions" for various "Content Types" but this had no effect. Chrome and Safari browsers still work properly. How can I fix this?

Using MacBook Pro running 10.5.8. Downloaded Firefox 8 on 11/9/11 and now Microsoft Outlook Web App 2010 downloads all email attachments as "attachment.ashx" instead of jpg, pdf, etc. This was not a problem with previous Firefox releases which I've been using for the past couple of years. Can open files if I edit the extension to the proper variety (ashx to jpg for example), but no longer initially automatically opens. Instead I first get a "can't open this file" message.  Attempted to fix in Firefox > Preferences > Applications by indicating the proper "Actions" for various "Content Types" but this had no effect. Chrome and Safari browsers still work properly. How can I fix this?

Ændret af Bebob den

Alle svar (1)

mluna
mluna
more options

Hi,

I'm sorry you are having this problem, here is another post about the same problem, where the cause of the problem is described: https://support.mozilla.com/en-US/questions/894442

A bug has been filed to track resolution of the issue here, because a true fix isn't yet available: https://bugzilla.mozilla.org/show_bug.cgi?id=703015

I apologize for the inconvenience.

Regards,

Michelle