If the menu bar is hidden then press the F10 key to make the menu bar appear. Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars" *Open the Customize window via "View > Toolbars > Customize" *Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar *If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar *If a missing item is in the toolbar palette then drag it back from the Customize window on the toolbar *If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up You are using a no longer supported Firefox version and should consider updating to the latest release (currently 8.0.1). You can find the latest Firefox release here: *Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html